Customers and
your Business

This workshop allows you to understand your customer's needs and to create a business model to profitably fulfil this demand.

You will explore the structure of the Value Proposition Canvas (VPC) and the Business Model Canvas (BMC) and how they relate to each other. You will have many opportunities to apply this techniques to real-world examples and understand how to build and apply a VPC and BMC of their own.

The workshop concludes with you developing techniques to identify and test your assumptions about your customers, products, and business. 


✶understand the elements of the VPC and the BMC 

✶ learn how to combine these elements to build powerful BMC

✶Gain experience of quickly creating BMC for a variety of products and businesses

✶understand the assumptions you make and learn techniques to test and confirm your assumptions


✶Learn how to apply your current knowledge to real-world situations

✶Increased confidence in your ability to understand customers 

✶Increased confidence in your ability to quickly create business models to suit all situations
✶Gain practical experience that can be used every day in the real world 


✶Small classes - more time with the facilitator and peers. 

✶Learn real-world skills and how to apply them in real-world situations.  

✶Open, constructive and liberal

✶Convenient, efficient and affordable

✶Flexible delivery to reflect your busy life


David Knock is an Australian CPA with a Bachelor of Business (Accounting), a Masters of Applied Finance, and qualifications in TESOL and Tertiary Education.

David has over 30 years’ experience working in many industries including hospitality, vocational education, manufacturing, universities and Government.

Expectations, qualities and values of good leaders, the level of commitment involved and the ways that teams and leaders can work together.

6 hours 

Target Audience
Students and Working Professionals,

Workshop Language
(Vietnamese if requested) 

Flexible (weeknights or weekends)

Course Documentation
Workshop handouts

Certificate of Attendance


1.000.000.VND per person
Special Offer

If you are interested in this workshop, please review the next available date and register. 

Please contact us if you are a company and would like details on-

✶ price & package,
✶ the specific course dates that meet your        needs or
✶ a workshop tailored to your requirements.